Shipping policy
Holiday Shipping Notice
● USA Orders: Orders placed after December 15 may not arrive by December 24/Christmas.
● International Orders: Orders placed after December 3 may not arrive by December 24/Christmas.
USA Orders & Shipping:
● Processing Time: 1-3 days
● Carriers: USPS, FedEx, DHL
● Delivery Time: 1-2 business days for West Coast; 3-5 business days for East Coast
International Orders & Shipping:
● Processing Time: 1-3 days
● Carrier: DHL
● Delivery Time: 1-2 weeks
● Additional Duties/Taxes: May apply based on your delivery address.
Returns:
● Return Address:
6211 Cherry Hill Drive, Poughkeepsie, NY 12603
OR
2522 South Road, Poughkeepsie, NY 12601
● Shipping Costs: You are responsible for return shipping costs, which are
non-refundable. Return shipping costs will be deducted from your refund.
● Shipping Advice: For items over $75, consider using a trackable shipping service
or purchasing shipping insurance, as we don’t guarantee receipt of returned
items.